/* Portal do Cliente */
:root{--azul:#0a6fa0;--navy:#0d2b45;--amarelo:#f5b800;--verde:#1fa971;--rosa:#ef4f86;--fundo:#f3f6fa;--card:#fff;--linha:#e6ebf1;--texto:#152536;--muted:#66788a}
*{box-sizing:border-box}
html,body{margin:0}
body{font-family:Manrope,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--texto);background:var(--fundo);font-size:15px}
a{color:var(--azul)}
.m{color:var(--muted);font-size:13px}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
/* topo */
.topo{min-height:64px;background:var(--navy);display:flex;align-items:center;flex-wrap:wrap;padding:8px 24px;gap:18px;color:#fff;position:sticky;top:0;z-index:5}
.marca{color:#fff;text-decoration:none;font-weight:800;font-size:17px}
.menu{display:flex;gap:4px}
.menu a{color:#c9d7e4;text-decoration:none;font-weight:600;font-size:14px;padding:9px 14px;border-radius:9px}
.menu a:hover{color:#fff}
.menu a.on{background:rgba(255,255,255,.12);color:#fff}
.empresa{margin-left:auto;display:flex;align-items:center;gap:8px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.15);padding:6px 10px;border-radius:10px;font-size:13px}
.empresa label{display:flex;align-items:center;gap:8px}
.empresa select{background:transparent;color:#fff;border:0;font:inherit;font-weight:700;max-width:260px}
.empresa select option{color:#152536}
.conta{position:relative}
.conta summary{list-style:none;cursor:pointer}
.conta summary::-webkit-details-marker{display:none}
.av{width:36px;height:36px;border-radius:50%;background:var(--amarelo);color:var(--navy);display:grid;place-items:center;font-weight:800;font-size:13px}
.conta-m{position:absolute;right:0;top:44px;background:#fff;color:var(--texto);border-radius:12px;box-shadow:0 10px 30px rgba(13,43,69,.2);padding:14px;display:grid;gap:8px;min-width:240px}
.conta-m button{background:none;border:0;padding:0;color:var(--rosa);font:inherit;font-weight:700;cursor:pointer;text-align:left}
.corpo{padding:24px;max-width:1500px;margin:0 auto}
.flash{padding:10px 14px;border-radius:10px;margin-bottom:14px;font-size:14px}
.flash-ok{background:#ddf6ea;color:#127a50}.flash-erro{background:#ffe3ee;color:#a3124a}
.titulo{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}
.titulo h1{margin:0;font-size:26px;font-weight:800}
.titulo p{margin:4px 0 0;color:var(--muted);font-size:14px}
.periodo{display:flex;gap:6px;flex-wrap:wrap}
.periodo a{padding:8px 13px;border-radius:9px;background:#fff;border:1px solid var(--linha);font-size:13px;font-weight:600;color:var(--muted);text-decoration:none}
.periodo a.on{background:var(--azul);color:#fff;border-color:var(--azul)}
/* indicadores */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:16px}
.kpi{border-radius:16px;padding:16px 18px;color:#fff;position:relative;overflow:hidden;min-height:112px;display:flex;flex-direction:column;text-decoration:none}
.kpi .n{font-size:32px;font-weight:800;line-height:1.1;margin:2px 0}
.kpi .l{font-size:13px;font-weight:600;opacity:.92}
.kpi .d{font-size:12px;opacity:.9}
.kpi::after{content:"";position:absolute;right:-28px;top:-28px;width:110px;height:110px;border-radius:50%;background:rgba(255,255,255,.14)}
.k1{background:linear-gradient(135deg,#0a6fa0,#13b5c8)}.k2{background:linear-gradient(135deg,#ff8a3d,#f5b800)}.k3{background:linear-gradient(135deg,#1fa971,#7bd389)}.k4{background:linear-gradient(135deg,#7b5cf0,#b18cff)}.k5{background:linear-gradient(135deg,#ef4f86,#ff8fb1)}
.grade{display:grid;gap:14px;margin-bottom:14px}
.g3{grid-template-columns:minmax(0,1fr) minmax(0,1.25fr) minmax(0,1fr)}
.g2{grid-template-columns:minmax(0,1.3fr) minmax(0,1fr)}
@media (max-width:1100px){.g3,.g2{grid-template-columns:1fr}}
.card{background:var(--card);border-radius:16px;padding:18px 20px;box-shadow:0 1px 2px rgba(13,43,69,.05),0 6px 18px rgba(13,43,69,.05)}
.card h2{margin:0 0 2px;font-size:15px;font-weight:800;display:flex;align-items:center;gap:8px}
.card .sub{color:var(--muted);font-size:12px;margin:0 0 12px}
.estreito{max-width:440px;margin:40px auto}
.pilha{display:grid;gap:14px}
.donut-box{display:flex;align-items:center;gap:20px;flex-wrap:wrap}
.leg{display:grid;gap:9px;font-size:13px}
.leg div{display:flex;align-items:center;gap:8px}
.leg i{width:11px;height:11px;border-radius:4px;display:inline-block}
.leg b{margin-left:auto;padding-left:14px}
.leg-h{grid-auto-flow:column;justify-content:start;gap:18px}
.barra{display:grid;grid-template-columns:minmax(80px,140px) 1fr 40px;align-items:center;gap:10px;font-size:13px;margin:8px 0}
.barra>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.barra .trilho{height:14px;background:#eef2f6;border-radius:8px;overflow:hidden}
.barra .trilho span{display:block;height:100%;border-radius:8px}
.barra b{text-align:right}
.lista-mini{display:grid;gap:8px}
.it{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:10px;background:#f7f9fc;font-size:13px;color:inherit;text-decoration:none}
a.it:hover{background:#eef5fb}
.it .num{font-weight:800;color:var(--azul)}
.grow{flex:1;min-width:0}
.pill{font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px;white-space:nowrap}
.p-ag{background:#ffe3ee;color:#c2185b}.p-ok{background:#ddf6ea;color:#127a50}.p-an{background:#e6f1fb;color:#0a6fa0}.p-ab{background:#fff2df;color:#b85d00}
.prog{height:8px;background:#eef2f6;border-radius:6px;overflow:hidden}.prog span{display:block;height:100%;border-radius:6px}
.proj-linha{display:flex;justify-content:space-between;font-size:13px;font-weight:700;margin-bottom:5px}
/* login */
.login{display:grid;grid-template-columns:1.1fr 1fr;min-height:100vh;margin:-24px}
.login-esq{background:radial-gradient(circle at 20% 20%,#13b5c8 0,transparent 40%),radial-gradient(circle at 80% 70%,#7b5cf0 0,transparent 45%),linear-gradient(135deg,#0d2b45,#0a6fa0);color:#fff;padding:56px;display:flex;flex-direction:column;justify-content:space-between}
.login-esq h1{font-size:44px;line-height:1.1;margin:0 0 16px;font-weight:800}
.login-esq p{font-size:17px;opacity:.88;max-width:460px;line-height:1.5}
.login-dir{display:grid;place-items:center;padding:24px}
.form-login{width:min(380px,100%);display:grid;gap:14px}
.form-login h2{font-size:26px;margin:0;font-weight:800}
.campo{display:grid;gap:6px;font-size:13px;font-weight:700}
.campo input{height:46px;border:1px solid #cfd8e2;border-radius:10px;padding:0 14px;font:inherit;font-weight:500;font-size:15px}
.campo input:focus{outline:none;border-color:var(--azul);box-shadow:0 0 0 3px rgba(10,111,160,.15)}
.btn{height:48px;border-radius:10px;background:var(--azul);color:#fff;font-weight:800;font-size:15px;border:0;cursor:pointer;font-family:inherit}
.btn:hover{background:#085a83}
@media (max-width:820px){.login{grid-template-columns:1fr}.login-esq{padding:32px}.login-esq h1{font-size:32px}.topo{padding:8px 16px}.empresa{margin-left:0}.corpo{padding:16px}}
/* Chamados */
.btn-abrir{padding:0 18px}
.cham-grade{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(360px,1fr);gap:14px;align-items:start}
@media (max-width:1000px){.cham-grade{grid-template-columns:1fr}}
.chips{display:flex;gap:8px;margin-bottom:12px;flex-wrap:wrap}
.chip{padding:8px 13px;border-radius:20px;background:#fff;border:1px solid var(--linha);font-size:13px;font-weight:600;color:var(--muted);text-decoration:none}
.chip.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.busca{width:100%;padding:10px 14px;border-radius:10px;border:1px solid var(--linha);font:inherit;font-size:14px;margin-bottom:8px}
.tabela-wrap{overflow-x:auto}
.tabela{width:100%;border-collapse:collapse;font-size:13px}
.tabela th{text-align:left;color:var(--muted);font-size:11px;letter-spacing:.06em;text-transform:uppercase;font-weight:700;padding:10px 12px;border-bottom:1px solid var(--linha)}
.tabela td{padding:11px 12px;border-bottom:1px solid var(--linha);vertical-align:middle}
.tabela tr[data-ch]{cursor:pointer}
.tabela tr[data-ch]:hover td{background:#f7fafd}
.tabela tr.sel td{background:#eef7fd}
.num{color:var(--azul)}
.nowrap{white-space:nowrap}
.vazio{padding:20px 0;text-align:center}
.paginas{display:flex;gap:14px;justify-content:center;align-items:center;padding-top:12px;font-size:13px}
.p-mu{background:#eef2f6;color:#66788a}
.detalhe{position:sticky;top:80px;display:flex;flex-direction:column;gap:10px;max-height:calc(100vh - 100px);overflow:auto}
.det-cab{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}
.det-cab h2{font-size:17px;margin:2px 0 0}
.passos .prog span{background:linear-gradient(90deg,#13b5c8,#1fa971)}
.passos-rot{display:flex;justify-content:space-between;font-size:11px;color:var(--muted);font-weight:700;margin-top:4px}
.passos-rot .on{color:#c2185b}
.conversa{display:flex;flex-direction:column;gap:8px}
.bolha{border-radius:12px;padding:10px 12px;font-size:13px;line-height:1.5;max-width:90%;white-space:pre-wrap;word-break:break-word}
.b-cli{background:#f2f5f9;align-self:flex-start}
.b-eq{background:#e6f3fb;align-self:flex-end}
.bolha small{display:block;color:var(--muted);font-weight:700;margin-bottom:3px;font-size:11px;white-space:normal}
.img-msg{display:block;max-width:100%;max-height:260px;border-radius:8px;border:1px solid var(--linha);margin:6px 0;cursor:zoom-in}
.bolha-anexos{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px;white-space:normal}
.img-mini{width:90px;height:64px;object-fit:cover;border-radius:6px;border:1px solid var(--linha);cursor:zoom-in}
.anexo-link{font-size:12px;font-weight:700;background:#fff;border:1px solid var(--linha);border-radius:6px;padding:4px 8px;text-decoration:none}
.resposta{display:grid;gap:10px;margin-top:6px}
.editor-caixa{border:1px solid var(--linha);border-radius:12px;overflow:hidden;background:#fff}
.editor-barra{display:flex;gap:4px;padding:6px 8px;border-bottom:1px solid var(--linha);background:#f8fafc;align-items:center}
.fbt{width:30px;height:26px;border:1px solid var(--linha);border-radius:6px;background:#fff;cursor:pointer;font-size:13px}
.dica{margin-left:auto;font-size:11px}
.editor{min-height:90px;max-height:300px;overflow:auto;padding:10px 12px;font-size:14px;line-height:1.5;outline:none;white-space:pre-wrap;word-break:break-word}
.editor-alto{min-height:160px}
.editor:empty::before{content:attr(data-placeholder);color:#9aa8b6}
.editor .ed-img{max-width:100%;max-height:200px;display:block;margin:6px 0;border-radius:6px;border:1px solid var(--linha)}
.resp-acoes{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.resp-acoes .btn{margin-left:auto;padding:0 22px;height:42px}
.resp-acoes.fim{justify-content:flex-end}
.resp-acoes.fim .btn{margin-left:0}
.btn-sec{border:1px solid #cfd8e2;border-radius:10px;padding:9px 14px;font-size:13px;font-weight:700;background:#fff;cursor:pointer;color:var(--texto);font-family:inherit;text-decoration:none}
.anexos{display:flex;gap:6px;flex-wrap:wrap}
.anexo-chip{font-size:12px;font-weight:700;background:#e6f1fb;color:#0a6fa0;border-radius:20px;padding:4px 6px 4px 10px;display:inline-flex;gap:4px;align-items:center}
.anexo-chip button{border:0;background:none;cursor:pointer;color:inherit;font-size:14px}
/* Abrir chamado */
.dlg{border:0;border-radius:16px;padding:22px;width:min(720px,96vw);box-shadow:0 20px 60px rgba(13,43,69,.3)}
.dlg::backdrop{background:rgba(13,43,69,.45)}
.dlg-cab{display:flex;justify-content:space-between;align-items:center}
.dlg-cab h2{margin:0;font-size:20px}
.x{width:36px;height:36px;border:0;border-radius:10px;background:#eef2f6;font-size:20px;cursor:pointer}
.duas{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media (max-width:600px){.duas{grid-template-columns:1fr}}
.campo select,.campo textarea{height:46px;border:1px solid #cfd8e2;border-radius:10px;padding:0 12px;font:inherit;font-weight:500;background:#fff}
/* Imagem ampliada */
.lightbox{width:100vw;height:100vh;max-width:100vw;max-height:100vh;margin:0;padding:0;border:0;background:rgba(10,20,30,.92);color:#fff}
.lightbox[open]{display:flex;flex-direction:column}
.lb-topo{display:flex;align-items:center;gap:12px;padding:10px 16px}
.lb-topo span{flex:1}
.lb-img{flex:1;min-height:0;object-fit:contain;max-width:100%;margin:0 auto 16px;background:#fff;border-radius:6px}
/* Projetos */
.proj-grade{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:14px}
.proj-card{color:inherit;text-decoration:none;display:grid;gap:12px;transition:transform .1s}
.proj-card:hover{transform:translateY(-2px);box-shadow:0 10px 26px rgba(13,43,69,.12)}
.proj-topo{display:grid;grid-template-columns:92px 1fr;gap:14px;align-items:center}
.proj-topo h2{margin:8px 0 2px;font-size:16px}
.fases{display:grid;gap:4px}
.fase{height:30px;border-radius:7px;font-size:10px;font-weight:700;display:grid;place-items:center;color:#fff;text-align:center;line-height:1.1;padding:0 3px;overflow:hidden}
.fase-p-an{opacity:.65}
.fase-p-mu{background:#e3e9f0;color:#66788a}
.voltar{font-weight:700;text-decoration:none;font-size:14px}
.proj-resumo{display:flex;gap:12px;align-items:center}
.proj-barra{width:220px}
.n-menor{font-size:20px!important}
.sem-pad{padding:6px 8px}
.crono td{padding:9px 12px}
.crono tr.grupo td{font-weight:800;background:#f8fafc}
.crono .sub-et{padding-left:30px;color:#3b4b5c}
.col-and{width:140px}
.limite{margin-left:8px;font-size:11px}
.limite.estourou{color:#c2185b;font-weight:700}
.grade > *, .cham-grade > *, .g2 > *, .g3 > * { min-width: 0; }